General Restricted Items

Some items cannot be accepted for international shipping, while others are restricted depending on the destination or transport method (air/road).

Please check before packing your parcel.

01 — Food & Perishable Goods

The following items are prohibited or may be subject to strict restrictions:

  • Meat and meat products
  • Sausages and processed meat
  • Cheese and certain dairy products
  • Fresh, chilled or frozen food
  • Perishable products
  • Products requiring temperature-controlled storage
  • Certain animal products
  • Certain animal feed

Country-specific food and animal-product restrictions may also apply.

02 — Medicines & Veterinary Products

Restrictions apply to:

  • Prescription medicines
  • Controlled medicines
  • Veterinary medicines
  • Veterinary products and preparations
  • Certain supplements and medical products

Do not send medicines or veterinary products without checking whether they are permitted for the selected destination and service.

03 — Liquids, Aerosols & Perfumes

Special restrictions apply to liquids and products classified as dangerous goods, particularly when transported by air.

This may include:

  • Aerosols and sprays
  • Perfumes and fragrances
  • Aftershave
  • Nail polish and nail polish remover
  • Flammable liquids
  • Paints and solvents
  • Pressurised containers

Check Dangerous Goods →

04 — Alcohol & Tobacco

The following are not accepted:

  • Alcoholic beverages
  • Cigarettes
  • Cigars
  • Tobacco
  • Other tobacco and nicotine products

05 — Dangerous & Prohibited Goods

The following must not be included in your parcel:

  • Weapons and ammunition
  • Explosives and fireworks
  • Illegal drugs and controlled substances
  • Flammable, toxic or corrosive materials
  • Radioactive materials
  • Cash and banknotes
  • Counterfeit or illegal goods

06 — Batteries & Electronics

Certain batteries, power banks and battery-powered devices are restricted, particularly for air transport.

Acceptance depends on the type of battery, how it is packed and the selected shipping service.

Check Dangerous Goods →

07 — Plants & Animal Products

Certain plants, seeds, soil, animal products, pet food and agricultural products may be prohibited or require additional documentation.

Rules vary by destination.

08 — Country-Specific Restrictions

Additional sanctions and import restrictions apply to some destinations.

Not Sure About Your Item?

Restrictions can vary depending on the item, destination and selected shipping service.

If you are unsure whether we can accept an item, please check with us before sending your parcel.

Ask Us About an Item →